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Spam, Wonderful Spam

Spam, what we're doing about it, and why this is important

Like all Internet users, we at RedG hate Spam with a vengeance.  We all face a constant struggle with unsolicited email, and to abate this we've employed the latest Spam blocking techniques for our customers.  How bad is this problem?

As of June 1, 2004:

- 15,000,000,000 spam messages were sent, representing 80% of all messages sent over the Internet messaging systems
- 26,000,000 viruses were sent representing 2.5% of all messages sent over the Internet messaging systems

We now provide SpamAssassin(tm) support for our customers.  This is an extensible email filter which is used to identify spam.   Using its rule base, it uses a wide range of advanced heuristic and statistical analysis tests on mail headers and body text to identify "spam", also known as unsolicited bulk email.  Customers will see the subject lines of incoming email marked with a * SPAM * tag inserted by our mail service. 

How to Protect Yourself

Our customers send email to their potential clients as an integral part of their businesses.  New anti-Spam legislation implements stiff penalties for violations, and we have taken steps to help our customers implement proper email techniques.

The latest Federal laws require all outbound unsolicited email to contain full contact information and clear list-removal instructions, and we’ve provided this to our customers seamlessly as part of their integrated Contact Management interface.

Third Party Spam “Black Lists”

There are a wide variety of databases of known spammers available.  These databases can be used to block incoming email from supposed known sources.  These databases can be effective, however, the Internet is a constantly changing technical environment, and most of these databases hinge their selections based on potentially outdated information on server addresses and ownerships.  

One such example is found in the SPEWS database.  We do not recognize SPEWS as a valid block list authority.  The reason for this is that SPEWS has absolutely no contact information, and absolutely no removal procedures.  They do not run a well managed list and much of the evidence they list outdated by months.  Additionally, we are told that SPEWS intentionally lists people who have never spammed as part of a strong arm tactic they call collateral damage.  Can't we just all get along..?

Virus Spam

Surely the most insidious type of Spam is that which eats your computer.  Just imagine this from our perspective!  Our servers are under constant attack by all manner of nasties, We have yet to have one intrusion; be assured we will stay vigilant on your behalf.  

It is vital, however, that you acquire and maintain up-to-date anti-virus software on your computer.  Likely you have one; do keep the subscription current, for all our sakes please.

Never Surrender

This fight against Spam will never end.  But there is one thing you can do, above all else, to stop it.  Don’t support it.  Spam sales revenues make it economically viable.  Period.  If they weren’t making money they wouldn’t do it.  So don’t support it, and tell your friends to tell their friends, etc. etc..  

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